FAQ

Replacement, Refunds, and Returns

Replacements will be given in the case of the customer receives the incorrect item or an item is missing from the order. Refunds and returns are not accepted, all sales are final. 

T-shirt size chart is available in the shirt listing, please consult the chart in order to determine your shirt size. Please ensure you are ordering the correct shirt size, as return and shipping costs will be the customer's responsibility. 

Shipping and Handling 

In case of a changed address, customer is responsible for reaching out and informing us before shipment occurs.

International customers must be responsible for paying any import tax on their orders once received in their home countries, a fee that is not calculated in the checkout here, or you may not receive your order. We are not responsible for unpaid fees, please remember to check for communications from customs. 

We are not responsible for lost packages or damages incurred after the package has been sent out.

Unfortunately, shipping to the UK is not available due to VAT regulations regarding importing products.

For other questions, please fill out the contact form or email chumi@furthestring.com